Welcome to Trena.io (“Trena”), a digital service to help you improve your physical health and stay fit.

This Agreement represents the entire agreement between you and Trena with respect to the Site and, where applicable, the subscription services corresponding to the fee paid.

By logging in, becoming a member, purchasing a subscription or subscribing to Trena, you agree, without conditions, to comply with the terms and conditions of use specified below.

1. ACCEPTANCE OF THE TERMS

By using the information, tools, features, and functionality found on Trena.io (collectively, the "Service"), you agree to be bound by this Agreement, whether you are a "Visitor" (meaning you are just browsing the Trena website) or a "Member" (meaning you have registered with Trena). The term "You" or "User" refers to a Visitor or a Member. The term "We" refers to Trena. If you wish to become a Member, communicate with other Members, and make use of the Service, you must read this Agreement and indicate your acceptance during the Registration process.

If you do not agree to all of the terms, do not use the Site.

Please review all terms before using the Site.

Our website is recommended for students aged 16 or over. You should not use our services if you are under the legal age required to form a legal contract with us.

Before proceeding, we recommend that you print or save a local copy of this Agreement for your records.

2. CHANGES TO THESE TERMS

Andrés PT has the right to modify this Agreement and any policies affecting the Site. Your continued use of the Site after notice of a modified Agreement will be deemed acceptance of the modified terms and conditions of use. Your recourse to dissatisfaction with the modified terms of use is to cancel your membership or subscription by following the instructions set forth above. In addition, Andrés PT reserves the right to modify, suspend or discontinue the Site at any time.

3. PROVISION OF SERVICES

In providing the Services, we do not actively monitor the display, transmission and sharing of Materials (defined below) that is accessible through the Services, nor do we maintain any obligation to do so, except as may be provided by us or required by the laws of applicable jurisdictions. However, subject to the terms of our Privacy and Security Policy, we reserve the right to monitor the Services for purposes of determining that your use is in compliance with these Terms and applicable laws. In addition, and as described in these Terms, we maintain an absolute and unconditional right to review and remove material accessible or transmitted through the Services that we, in our sole discretion, believe to be in violation of these Terms or otherwise unacceptable to us in our sole discretion.

From time to time and without notice, we may change, expand and improve the Site and the Services. We may also, at any time, cease to operate all or part of the Services or selectively disable certain aspects of the Services or parts of the Site. Any modification or removal of the Services will be done at our sole and absolute discretion and without any continuing obligation or liability to you, and your use of the Site and the Services does not entitle you to the continued provision or availability of the Site and the Services.

4. YOUR RIGHTS

Andrés PT grants you a non-transferable, non-exclusive, limited right to access, use and display the content of this Web site, provided that you comply with this Agreement as set forth in its entirety. The materials on this site are provided to you for your private, non-commercial use. Some services on this site are available only to registered members of Andrés PT.

By choosing to purchase a subscription or sign up for a free trial of Andrés PT, you agree to be bound by the terms and conditions listed below in Section 9 of the Andrés PT billing policy.

Likewise, the user releases Andrés PT or its representatives from all liability, whether civil or criminal, for any accident or injury that may occur due to negligence, carelessness or imprudence incurred when using the services offered. In case of any discomfort or doubt, we recommend that you consult your doctor.

5. USE OF THE SERVICE

Your right to access and use Trena.io and the Service is personal to you and is not transferable to any other person or entity. You are only entitled to access and use Trena.io for lawful purposes.

You are responsible for maintaining the confidentiality of your Andrés PT account, username, and password. You agree to notify Andrés PT of any unauthorized use of your Andrés PT account. In order for the Service to operate effectively, you must also keep your Registration information current and accurate. If you do not do so, the accuracy and effectiveness of the Service provided to you will be affected.

In our sole and absolute discretion, we may terminate your Account, or modify, reclaim or delete any username associated with your Account, for any reason (including for reasons related to illegal or unauthorized use) and we have no obligation to retain a record of your Account or any data or information you may have stored through your Account and the Services.

Your access to and use of Andrés PT.com may be interrupted from time to time for any of a number of reasons, including, without limitation, equipment malfunctions, periodic updating, maintenance or repair of Andrés PT.com or other actions that Andrés PT, in its sole discretion, may elect to take. Andrés PT is not responsible for any loss resulting from your use of any of Andrés PT's services, software, materials, audio or video files, content, or communications.

6. INTELLECTUAL PROPERTY RIGHTS

All materials on Andrés PT.com, including content, text, images, software, audio and video files, documentation, English Email and the Website remain at all times the sole property of Andrés PT.com or its suppliers. Such materials are proprietary and protected by international copyright, trademark and other intellectual property laws. You may not publish, distribute, license, translate or reproduce in any way any copyrighted material of Andrés PT without the express, prior written consent of Andrés PT.

7. ACCESS AND INTERFERENCE

You agree that you will not:

Use any robot, spider, scraper, deep-link or other automated data gathering or extraction tool, program, algorithm or methodology to access, acquire, copy or monitor Trena.io or any portion of Trena.io, without Trena’s written consent, which may be withheld in Trena’s sole discretion; use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search Trena.io, except for the search engines and search agents available through the Service and other generally available third party web browsers (e.g., Microsoft Internet Explorer); post or transmit any file that contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interferes with the proper working of Trena.io or the Service, or attempt to decipher, decompile or disassemble any of the software comprising or in any way making up a part of Trena.io or the Service.

Please note that normal rates, such as text messaging rates, will apply when accessing Trena.io with your handheld devices.

8. PRIVACY AND SECURITY POLICY

Your use of our Site and any personal information or other information about you collected by Trena.io through or in connection with the Site (other than User Generated Content) is subject to our Privacy and Security Policy.

As stated in the Terms, our site is not designed to attract children under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16 unless we first obtain permission from that child's parent or legal guardian.

For questions about our online privacy and safety policy for children, please see Privacy and Safety Policy.

9. CONDUCT IN COMMUNITY FORUMS, CHATS, MESSAGE BOARDS, PEN BUDDIES AND EMAIL

Andrés PT strives to create an environment of continuous improvement for people who want to be healthy and fit. As such, Andrés PT offers users the ability to post messages, use forums, and find fitness resources such as videos or PDF nutrition guides. You are solely responsible for the content of these messages as outlined in Section 4. Additionally, by using these services, you agree not to post, contribute or upload any material that:

Contains content that is not original or for which you have not received the express prior written consent of the author of such material.

Contains offensive language or is otherwise profane, pornographic, sexually explicit, libelous or defamatory.

Attempt to contact a member user of Andrés PT without express request from that user.

Violate any applicable rules, laws or regulations, or infringe upon the rights of third parties.

Contains viruses or any other type of code designed to interrupt, destroy or disable the functionality of any computer software, hardware or telecommunications.

It is considered "spamming" such as chain letters, junk mail, or solicitations from others.

Attempt to impersonate another person or violate the security of Andrés PT and its users.

The opinions and messages posted by users on Andrés PT do not reflect and do not represent the opinions of Andrés PT or its employees, affiliates, suppliers or partners. Andrés PT is not responsible for the content of messages sent by users to other users they have met through Andrés PT.

Andrés PT may delete any posted message at any time.

10. FEES AND PAYMENTS

You will be required to register and create an account with Andrés PT in order to access certain features of the Site and Services. Information obtained through the registration process and information related to your account will be subject to these Terms as well as our Privacy and Security Policy. You represent and warrant that you will not create an Account for anyone other than yourself without permission, that all information provided by you in creating an account is true, accurate, and complete, and that you will at all times maintain true, accurate, and complete information related to your Account.

Some materials and features of the Andrés PT Site are available only through the purchase of an Andrés PT Subscription Program. Subject to Section 3, you are responsible for all charges associated with connecting to the Site. Andrés PT reserves the right to change current subscription fees or establish new rates at any time, with prior notice posted on the Site and emailed to current subscribers.

By purchasing a subscription to the Andrés PT Program, you agree to comply with the following terms of Andrés PT's collection policy:

Collection Policies

Andrés PT's rates do not include applicable VAT or taxes, interest or installment fees charged by the credit card company, or other charges related to the Internet connection.

Andrés PT guarantees that every credit card transaction you make with Andrés PT is 100% secure. If at any time you wish to check the status of your subscription, please log in and visit the Account Status page in your Personal File.

You can always find current subscription prices posted on the payment pages and occasionally on other pages of our website. Your paid subscription to an Trena Program gives you access to some or all of the Trena course services, including a coach to help you meet your fitness goals.

If your paid subscription contains teacher-led classes, either group or individual, the sessions will be delivered on a "use-it-or-lose-it basis" - this means that if you have not used those sessions by the end of your subscription, the unused sessions will be forfeited and will not be refunded. If your paid subscription is a recurring monthly subscription, teacher-led sessions will expire at the end of each month as described above. As a registered student, you also have access to community features in the Andrés PT club.

Subscription fees are non-refundable after your trial. If you decide to subscribe after your trial, a minimum trial period specified on the payment and shipping pages is required. After that minimum period, you may cancel at any time.

Credit Card Payments

You can choose between:

the standard monthly fee with the option to cancel at any time

a discounted monthly fee depending on the minimum length of membership

If you choose to pay a reduced monthly fee, you are committing to a membership for a certain number of months. If you cancel before those months are up, you will be required to pay Andrés PT the full fee for the months you have used. Before we cancel your membership, you will be required to pay the difference between the discounted price you paid and the standard monthly fee.

After initial registration, if your credit card expires, is cancelled, is lost, or becomes invalid, your subscription will be in jeopardy of termination. You will be contacted and given the opportunity to change your registration information. If your credit card still cannot be charged properly and your subscription cannot be successfully renewed, your subscription will be cancelled.

Offline payments

The difference lies in the way you sign up and renew. For online subscriptions with monthly credit card payments, your subscription will automatically renew and you will be charged until you decide to suspend your account. For offline payments, you pay in one go in advance for a set number of months and renew the subscription when it expires.

Offline payments are also risk-free, thanks to Andrés PT's full money-back guarantee. If you are not completely satisfied with the course during the trial period, we will refund the full amount of the course. After the trial period ends, no refunds will be issued.

At this time, we can only offer offline payment options to residents of Mexico and the USA.

11. INDEMNIFICATION

You agree to indemnify, hold harmless and release Andrés PT and all of its affiliates, partners, suppliers and employees from any and all liabilities, claims, costs or damages resulting from your use of the Site or your breach of any of the obligations specified herein.

12. MISCELLANEOUS

If any part of this Agreement is found to be illegal, void or unenforceable by any arbitrator or court of competent jurisdiction, this Agreement as a whole will not be found to be illegal, void or unenforceable, but only the part of this Agreement that is illegal, void or unenforceable will be severed from this Agreement.

The service offered by Andrés PT is completely online and does not provide face-to-face services of any kind. Our content is offered through this website exclusively.

You agree that if Andrés PT does not exercise or enforce any legal right or remedy provided for in the Agreement (or which Andrés PT has the benefit of under applicable law), this will not be taken to be a formal waiver of Andrés PT's rights and that such rights or remedies will continue to be available to Andrés PT.

All covenants, agreements, representations and warranties in this Agreement shall survive acceptance of this Agreement and termination of this Agreement.

This Agreement represents the entire understanding and agreement between Andrés PT and you concerning the subject matter hereof, and supersedes all prior agreements of any other parties.

If you have any questions about any of our terms of use or legal terms, please do not hesitate to contact us.

Trena.io and related services are, unless specifically stated otherwise, provided by: